Our Mission


We free people from worrying about their software so they can maximize their impact on their business and their world.  


Our Niche

We're a team of minders and menders. We get excited about figuring out how to make things better. 

While making new things is great, we prefer digging in and understanding how things work. If you love finding out why something broke and then being a part of fixing it, there's a good chance you've got the mindset that will help you succeed at LOFT.

What it looks like

On a daily basis, our team focuses on delivering peace of mind through premium post-launch maintenance and support for software applications. This includes monitoring, patching and maintenance, backups, bug fixes, help desk support, troubleshooting, content and database updates, performance improvements, and more. Our customers rely on us to support anything from simple company websites to mission-critical complex systems that include web, mobile, and cloud API components.


How we show up

People who work at LOFT share a set of core values. They're a key part of how we hire and manage our team (and our customers). If you apply for a career at LOFT, you should be committed to:


We're a close knit team because we depend on each other to get the job done for our customers. It's a big part of having fun even when our customers might be having a tough day because something unexpected happened.

Why customers choose us

Customers choose LOFT over other options because of the strength of our team. We understand the business outcomes they're trying to achieve. We know how to manage the technology they need in order to achieve them.

Our processes and team approach delivers help when they need it. We help customers find solutions to technical challenges they often don't fully understand. We take pride in being easy to work with and in our ability to collaborate with customers to help them choose the best available option.

They choose us because they know we care and are committed to helping them succeed.
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